Privacy Notice for Paper King, Inc.

This Online Privacy Policy describes how Paper King ("paperking.co", "Paper King, Inc.", "Paper King", "we", "our", "us") collects, uses, and shares personal information of users of this website, www.paperking.co (the “Site”). We periodically update this Privacy Policy and reserve the right to change the provisions of this Policy or our privacy practices at any time. We encourage you to review this site periodically and we will alert you that changes have been made by updating the Effective Date of the Policy. Your use of the Site constitutes consent to any changes in this Policy as in effect on the date of such use.

1. Introduction

Paper King - a company founded on January 1st, 1980 – is committed to protecting your personal data and respecting your privacy. Our company, also known as Paper King, Inc. and trading as Paper King, operates various brands including Paper King Inc., Paper King, and paperking.co. We offer, including, but not limited to new and used gaylord boxes, wooden pallets, plastic sheeting, fiber drums, and other shipping and packing products.

This Privacy Notice explains how we collect, process, and share your personal data in accordance with applicable laws such in the United States, such as the Massachusetts Data Protection Law (MIPSA), and The Online Safety Act 2023. It also outlines your rights and our procedures regarding data protection.

2. Data Controller & Contact Information

Paper King, Inc., d.b.a. Paper King, is the data controller responsible for your personal data.

Primary Address:
12 Old Westminster Rd.
Hubbardston, MA 01452

Phone: 1-508-662-6890
General Email: contact@paperking.co
Accessibility Inquiries: accessibility@paperking.co
Privacy Inquiries (if different): privacy@paperking.co

For any questions regarding this Privacy Notice or our data practices, please contact our Site Editor: Mark Arvanigian.

3. Data Protection Officer (DPO)

Our Data Protection Officer is Mark Arvanigian and can be contacted at contact@paperking.co.

4. Categories of Personal Data We Collect

We may collect and process the following types of personal data about you:

• Information You Provide:
  Data submitted through forms on our website (e.g., when you sign up, contact us, or request information via www.paperking.co). This may include your name, contact details, preferences, and any other information you choose to provide
• Copies of Correspondence:
  Emails, letters, and any other communications (by post, email, or through our site) that you send to us.
• Survey and Questionnaire Responses:
  Responses provided if you participate in any surveys or questionnaires.
• Website Usage Data:
  Information about your visits to our site, including traffic data and details on how you interact with our content.
• Device Information:
  Technical data such as your IP address, browser type and version, time zone setting, operating system, platform, and other technology-related details from the devices you use to access our website.

5. Provision of Personal Data

If you fail to provide the required personal data:
When we are legally obligated to collect certain data or need it to perform our contractual obligations, your failure to provide this data may prevent us from fulfilling the contract (for example, communicating order or shipping details in relation to your purchase). In such cases, we may have to cancel the relevant service or product, and you will be notified accordingly.

6. Purposes and Legal Basis for Processing

We process your personal data for the following purposes:

• Ensure Optimal Presentation:
  To display our website content in the most effective manner for you and your device.
• Send Relevant Information:
  To communicate details about our product offerings (new and used gaylord boxes, wooden pallets, fiber drums, plastic sheeting, and other shipping supplies) that may be of interest.
• Contract Performance:
  To fulfill our contractual obligations with you.
• Compliance with Legal Obligations:
  To adhere to legal and regulatory requirements (including The Online Safety Act 2023 and Consumer Rights Act 2015) and to satisfy Anti Money Laundering and Know Your Client requirements.
• Feature Access & Account Protection:
  To enable you to access various features of our site and to secure your account.
• Third-Party Communications:
  To allow third parties to contact you about relevant goods or services.
• Service Providers:
  To transfer your information to our designated “Service Providers” so that they can service your requirements.
• Marketing Communications:
  To send you marketing communications by electronic means (email or text) only if they relate to our
• Statistical Analysis:
  To aggregate your information with that of other users to generate statistical data that does not personally identify you. This aggregated data may be shared with third parties we collaborate with.

The legal bases for processing your data include:

Performance of a Contract: (e.g., GDPR Article 6(1)(b), PDPA § 11(1)(b))
Legal Obligation: (e.g., GDPR Article 6(1)(c), PDPA § 11(1)(c))
Legitimate Interests: (e.g., GDPR Article 6(1)(f), PDPA § 11(1)(f)) – covering optimized content presentation, relevant offers, service improvements, and fraud prevention.
Consent: (e.g., GDPR Article 6(1)(a), PDPA § 11(1)(a)) – applicable where you have explicitly consented (e.g., for marketing communications or non-essential cookies). You have the right to withdraw this consent at any time.

7. Marketing Communications

We will only send you direct marketing communications by electronic means (email or text) if:

• You have provided explicit consent.
• You have previously interacted with our website and the marketing relates to our products or similar offerings.
• You exercise your right to opt out of marketing communications. You can do this by contacting us at contact@paperking.co or by unsubscribing via the link provided in all of our electronic communications.

8. Sharing Your Personal Data

We share your personal data with third parties only under the following circumstances:

• Within Our Group:
  With companies that are part of our corporate group.
• Service Providers:
  With trusted third parties that assist in processing your requests or fulfilling contractual obligations.
• Legitimate Interests:
  When sharing is necessary for our legitimate business interests (or those of a third party), provided that your rights and interests do not override these interests.
• Business Transfers:
  In connection with the sale, transfer, or merger of parts of our business or assets.
• Legal or Regulatory Compliance:
  When required to comply with applicable legal or regulatory obligations, including those set out in United States and Massachusetts Data Protection Law (MIPSA).

All third parties receiving your data are contractually bound to process it only on our instructions and in compliance with applicable data protection laws.

9. Cookies

Cookies are small files placed on your device when you visit our website. We use cookies to:

• Recognize you and store your preferences.
• Enhance the performance and functionality of our site.
• Generate aggregated statistical data.
• Deliver targeted advertising relevant to your interests.

Categories of cookies include:

• Strictly Necessary Cookies: Essential for the operation of our website.
• Performance Cookies: Collect data on how visitors use our website to create anonymous aggregated data.
• Functionality Cookies: Enable a personalized experience by remembering your preferences.
• Targeting/Advertising Cookies: Deliver adverts tailored to you.

Some cookies remain on your device between sessions. You may disable cookies by adjusting your browser settings; however, doing so may limit the functionality of our website.

We use cookies in compliance with applicable legal frameworks such as United States (including the EU’s ePrivacy Directive and GDPR) and Massachusetts Data Protection Law (MIPSA) (for example, the CCPA for California). A cookie consent banner is provided on our website, and you may adjust your preferences at any time via our Cookie Policy.

10. Data Security

We have implemented robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access is restricted to employees, agents, contractors, and other third parties who require it for legitimate business purposes and who are bound by confidentiality obligations.

In addition, we have established procedures to address any suspected data breach. If a breach occurs, we will promptly notify you and any applicable regulatory authorities, in accordance with United States and Massachusetts Data Protection Law (MIPSA). Our technical safeguards include encryption, regular security audits, and strict access controls.

For any security-related inquiries, please contact us at contact@paperking.co.

11. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including meeting any legal, regulatory, accounting, or reporting requirements, as defined by 12 Years. To determine the appropriate retention period, we consider the quantity, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements. Once your data is no longer needed, it will be securely deleted or anonymized.

12. Your Data Protection Rights

This section explains your rights regarding how your personal data is processed by us. If you wish to exercise any of these rights, please contact us using the details below.

• Right to Withdraw Consent:
  You may withdraw your consent at any time. This will not affect the lawfulness of any processing prior to your withdrawal, but may limit our ability to provide certain services.
• Right of Access:
  You have the right to access the personal data we hold about you, free of charge.
• Right to Rectification:
  You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"):
  You may ask us to delete your personal data, subject to certain exceptions where retention is legally required.
• Right to Restrict Processing:
  You can request that we limit the processing of your personal data.
• Right to Data Portability:
  You have the right to receive your personal data in a structured, commonly used, machine-readable format or to have it transferred to another controller.
• Right to Object:
  Under certain circumstances, you have the right to object to the processing of your personal data.
• Rights under CCPA/CPRA:
  For California residents, this includes the right to know, the right to delete, and the right to opt out of the sale of personal information.
• Rights under PIPEDA:
  For Canadian residents, this includes the right to access and correct your personal information.

To exercise these rights, please contact us at contact@paperking.co or visit our [Data Rights Portal – Insert Link]. We will respond within the timeframe required by applicable law.

13. International Transfers of Personal Data

Your personal data may be transferred to and stored in destinations outside the European Economic Area (EEA) and processed by personnel operating outside the EEA. Whenever we transfer your data, we ensure that a similar level of protection is maintained by implementing one or more of the following safeguards:

• Adequacy Decisions:
  Data is transferred only to countries deemed by the European Commission to provide an adequate level of protection.
• Standard Contractual Clauses (SCCs):
  We use contracts approved by the European Commission to safeguard your data.
• Privacy Shield (or Successor Frameworks):
  Where applicable, for transfers involving US-based providers.
• Other Safeguards:
  Such as Binding Corporate Rules (BCRs) or approved codes of conduct.

For further details on the specific mechanisms used for international transfers, please contact us at contact@paperking.co.

14. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our data processing practices or legal obligations, including updates under The Online Safety Act 2023 or changes in United States. All updates will be posted on this page with a revised "Effective Date" (Wed Mar 06 2024 00:00:00 GMT+0000 (Greenwich Mean Time)). Significant changes may also be communicated via website banners on www.paperking.co and notifications sent to contact@paperking.co. Please review this page periodically to stay informed of any updates.

15. Complaints

If you believe that our handling of your personal data does not comply with applicable data protection laws (including Massachusetts Data Protection Law (MIPSA) and United States), you have the right to lodge a complaint with the relevant supervisory authority in Massachusetts. Alternatively, you may contact us directly to discuss your concerns at contact@paperking.co or +1-774-701-0454.

16. Other privacy Notices

We may provide links to websites outside of paperking.co as an added convenience to the user. There are also affiliates that link to paperking.co. Any link included does not imply or convey endorsement of the other company or organization, its site, or its products or services. paperking.co is not responsible for the privacy, terms of use, or other policies of any other website.

17. Childrens Privacy

We do not intend to collect any personally identifiable information from children through our websites. Please do not allow children under the age of 13 to provide any personally identifiable information to the paperking.co website.

18. Contact Us

Full Legal Entity Name:
Paper King (a.k.a. Paper King, Inc.)
Trading as: Paper King
Operating under the brand(s): Paper King, Inc., Paper King, and paperking.co

Address:
12 Old Westminster Rd.
Hubbardston, MA 01452, United States
Phone: 1-508-662-6890
General Email: contact@paperking.co
Privacy/Accessibility Inquiries: privacy@paperking.co / accessibility@paperking.co